Refund & Cancellation Policy

Last Updated: 2 October 2026

At Vantage Growth, we provide digital services, subscriptions, memberships, technology-based services and access to partner platforms, including services associated with Saganova, OmniAI and Lets Gaaooo.

By purchasing, subscribing to, activating or using any Vantage Growth product, service, membership or package, the user acknowledges and agrees to the following No Refund Policy.

1. No Refund Policy

All payments made to Vantage Growth are final, non-refundable and non-transferable.

Once a payment has been successfully completed, no refund—full or partial—will be provided for any reason, including but not limited to:

• Change of mind after purchase
• Non-use or limited use of the purchased service
• Failure to use the service within its validity period
• User dissatisfaction after activation
• Accidental purchase by the user
• Selection of an incorrect package by the user
• Inability to use the service due to the user's device, internet connection or technical environment
• Failure to understand the features of a package before purchasing
• Discontinuation of use before expiry
• Suspension or termination resulting from violation of applicable terms
• Unused subscription days, credits, benefits or promotional features

Users are therefore advised to carefully review the package, features, pricing, validity and service conditions before completing payment.

2. Digital Services and Immediate Activation

Vantage Growth primarily provides digital products and services which may be activated immediately after successful payment.

These may include:

• Saganova OTT access
• OmniAI services and AI credits
• Lets Gaaooo music/audio services
• Digital subscriptions
• Membership packages
• Partner-platform benefits
• Promotional or bundled digital services

Once such access, membership, benefits or credits have been activated, allocated or made available to the user's account, the transaction is considered consumed/initiated and non-refundable.

3. Subscription Cancellation

Where a service operates on an automatically recurring subscription, users may cancel future renewal where such functionality is available.

Cancellation will:

• Prevent future renewal charges, where processed successfully before the next billing cycle
• Not result in a refund for the current or any previous billing period
• Usually allow access to continue until the end of the already-paid subscription period, subject to the applicable plan terms

Cancellation and refund are separate matters. Cancelling a subscription does not create any right to a refund.

4. One-Time Packages

Payments made for one-time memberships, packages, activations, credits or other digital benefits are strictly non-refundable and non-cancellable after successful payment or activation.

5. Partial Use or Unused Benefits

No refund, credit or monetary compensation will be provided for:

• Partially used subscriptions
• Unused subscription periods
• Unused AI credits
• Unused OTT access
• Unused music/audio benefits
• Unclaimed promotional benefits
• Unused features included within bundled packages

Unused benefits will not ordinarily be convertible into cash or transferable to another account.

6. Partner Services

Certain Vantage Growth packages may include services provided through partners such as Saganova, OmniAI and Lets Gaaooo.

A temporary interruption, change, modification, replacement or unavailability of an individual partner feature does not automatically entitle the user to a refund.

Vantage Growth may, at its discretion and where technically feasible, attempt to resolve access-related issues, restore service or provide an alternative solution. Such assistance does not create a general right to a refund.

7. Technical Issues

Users must first contact Vantage Growth support if they experience a genuine technical issue.

Our team may attempt to:

• Reactivate the service
• Correct account access
• Restore eligible benefits
• Resolve technical configuration issues
• Coordinate with the relevant partner platform

A technical issue alone does not constitute grounds for a refund where the purchased service can reasonably be restored or provided.

8. Incorrect Information Provided by User

Vantage Growth will not be responsible for loss of access or activation problems caused by incorrect information provided by the user, including:

• Incorrect mobile number
• Incorrect email address
• Incorrect account information
• Incorrect package selection
• Incorrect device or platform details

Such errors do not make the transaction refundable.

9. Promotional and Complimentary Benefits

Any free, bonus, promotional, trial, reward or complimentary benefit included with a package:

• Has no separate cash value
• Cannot be exchanged for money
• Cannot be independently refunded
• May be changed or withdrawn according to applicable promotional conditions

10. Failed, Pending or Duplicate Transactions

A transaction that is merely pending or failed is not treated as a completed purchase.

If an amount appears to have been debited but Vantage Growth has not received the payment, users should contact their bank, payment service provider or Vantage Growth support.

In the case of a verified duplicate or erroneous payment processing event, the matter may be addressed as a payment reconciliation issue rather than a discretionary refund request.

11. Chargebacks and Payment Disputes

Users should contact Vantage Growth before initiating an unjustified chargeback or payment dispute.

Fraudulent, misleading or abusive chargebacks may result in:

• Suspension of the account
• Termination of services
• Withdrawal of associated benefits
• Appropriate action permitted under applicable law

12. User Responsibility Before Purchase

Before making payment, users are responsible for reviewing:

• Package description
• Included services
• Price
• Subscription duration
• Usage limits
• Partner benefits
• Technical requirements
• These Terms and applicable policies

Completion of payment indicates that the user has reviewed and accepted the relevant purchase conditions.

13. No Cash Conversion

Subscription benefits, AI credits, entertainment access, promotional benefits, rewards or other digital entitlements cannot be redeemed or exchanged for cash unless expressly stated otherwise by Vantage Growth.

14. Exceptional Legal Requirements

This policy is intended to operate as a strict No Refund Policy to the maximum extent permitted by applicable law.

Nothing in this policy is intended to remove or restrict any consumer right or statutory remedy that cannot lawfully be excluded or waived under applicable law.

15. Contact Us

For payment-status, activation or service-access issues, please contact:

Vantage Growth
Email: info@myvantagegrowth.com
Website: myvantagegrowth.com